ummberhausCUSTOMER CARE
Terms and Conditions
The store
These terms apply to use of ummberhaus.shop and purchases from ummberhaus, 2 Rue de la Voie Blanche, 10370 Villenauxe-la-Grande, France. Contact [email protected] with questions.
Products and prices
Prices are displayed in USD. Product descriptions identify the offered material, size and color. Display settings and lighting can affect how colors appear. Review your selected product and specifications before submitting a purchase. Prices and product information may be updated; the applicable checkout information should be reviewed before authorizing payment.
Payment authorization and order acceptance
By submitting payment through an available payment method, you authorize the payment for the amount shown at checkout. A payment authorization or receipt of a request does not by itself establish order acceptance. Order acceptance and fulfillment details are communicated through the applicable order confirmation. Contact us about an order or cancellation request; applicable rights remain available.
Delivery
Shipping is available within the delivery area stated in our Shipping Policy. Provide accurate contact and address information. Handling and transit estimates are separate and are not delivery guarantees.
Returns and refunds
Our Return & Refund Policy describes the 30-day request window, return conditions, shipping responsibility, and refunds. Damaged, defective or incorrect products are handled separately from ordinary change-of-mind returns.
Use of this website
Use this website lawfully and do not interfere with its operation or misuse another person’s information. Original site content and branding may not be copied for unauthorized use.
Customer rights and contact
These terms do not remove rights that cannot be excluded under applicable law. For product, order, delivery or refund questions, contact [email protected].
Questions? [email protected]